Contact support
Email hello@theplain.works with “DO NOT THROW support” in the subject. Tell us your phone model, the game version and what happened.
Common questions
Saved progress on your device
- Your progress is saved on your phone. We don’t keep a copy.
- Clearing the app’s data, moving to a new phone or uninstalling the game can erase it, unless your phone backs it up.
- We can’t restore a save we never received.
What to include
- The game version shown in the app or store.
- Which screen you were on, and what you tapped or fired before it happened.
- A screenshot, only if it doesn’t show anything private.
Please don’t email passwords, ID documents or card details.
Privacy and advertising consent
Send personal-data requests to hello@theplain.works.
To change your advertising consent:
- Open Settings in the game and tap Privacy choices. It opens Google’s consent form where it applies, or our privacy policy.
- You can also reset or delete your advertising ID in your phone’s settings.
Legal
The terms, privacy policy and notices for DO NOT THROW.
